Support

We want our clients to be happy and productive

As a client of simplifyMD, you have access to our friendly and knowledgeable technical and application support specialists. We also have several methods of support that our clients can access on their own. These means of self-support answer the majority of the obstacles out clients encounter while using our system.

If you find yourself needing more assistance, our support team is available Monday-Friday 8:00AM to 8:00PM Eastern.

If you need emergency support after hours, you may find it better to send an email to our support team.

• Connect for simplifyMD Support - Use this when directed by a simplifyMD Support Specialist to allow them to connect to your computer and assist with any issues you may be experiencing.

The simplifyMD Guarantee

We are so confident that simplifyMD will pay for itself in your practice that we've fashioned our terms based on that assumption. If the system fails to pay for itself or you are displeased, simply discontinue using it. You can walk away any time without any additional charges.